Warranty

Warranty

From June 2013 a limited 10 Year warranty from the original purchase date is to the original purchaser under normal use conditions and covers material replacement during the first 5 years. Then a pro-rata amount equal to 10% of the purchase value for years 6-10. Original purchase documents are required. Warranty only applies to full purchase price purchases only and does not apply to special offers or promotions.

This warranty does not cover labour costs, it only covers product replacement. Green Decking is not warranted against improper use and decking must be installed as per installation guidelines. Please see our installation page. Please store Green Decking on a flat dry surface under cover until installation.

Our Warranty does not cover:

  • Incorrect installation
  • Improper Handling
  • Storage abuse
  • Variations of colour change
  • Any acts of God
  • Discolouration due to Fungal growth or staining

TIMBER DOES NOT COME WITH THIS TYPE OF WARRANTY.

The benefits in this warranty are additional to other rights and remedies that a consumer has under laws in relation to the goods to which this warranty relates. In particular please note that the Australian Consumer Law came into effect on 1 January 2011. Please see below a notice in relation to rights under that law applying from that date.

## Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. ##